Privacy Policy
Effective Data 1 September 2024
Last updated 28 Aug 2024
The Fish Girl Software Pty Ltd (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your information when you use our services via The Fish Girl App (“the App”). We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles.
1. Information We Collect
We collect personal information you provide directly to us when using the App. This may include:
- Name, email address, phone number
- Business details (for suppliers, producers, chefs, etc.)
- Billing and payment details
- Location data (if required)
- Any other data you provide when registering for services or interacting with the App.
2. How We Collect Information.
We collect information through:
- Directly from you when you register an account, complete forms, or subscribe to services.
- Automatically when you use the App, through cookies, analytics, and other tracking technologies.
- From third parties, such as payment providers or social media services.
3. Purpose of Collection.
Your personal information is collected to:
- Provide access to services offered in the App.
- Enable future sales and commission processing.
- Communicate with you, including sending promotional materials (if applicable)
- Ensure compliance with legal obligations and internal policies
4. Disclosure of Information.
Your personal information is collected to:
- Provide access to services offered in the App.
- Enable future sales and commission processing.
- Communicate with you, including sending promotional materials (if applicable)
- Ensure compliance with legal obligations and internal policies
5. Cookies and Analytics
We use cookies and similar tracking technologies to improve user experience, track usage, and optimize the App’s functionality. You can choose to disable cookies via your browser settings.
6. Data Security
We implement industry-standard measures to protect your data from unauthorized access, loss, or misuse. This includes encryption of payment data and secure storage practices. However, no system can guarantee absolute security.
7. Access to Your Information
You have the right to request access to, correction of, or deletion of your personal information. You can manage your data directly through your account settings or by contacting us at Contact Us.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
9. Third-Party Links
Our App may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party services you access.
10. User Consent
By using the App, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. You may withdraw your consent at any time by deactivating your account or contacting us.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted within the App, and users will be notified via email or in-app notification.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
- Email: info@platinumprovedore.com.au
- Phone: +61 401 966 588
- Address: Unit 3/95 Riverside Place, Morningside, Brisbane, Qld, 4170